Simple Pricing

FlowTrack ships a drag-drop PDF importer (the FEAT-QW-01 multi-file workflow) for old paper test records. We don't have a CSV/Excel importer yet. If your records are in a spreadsheet, email a sample to support@flowtrackpro.net and we'll handle migration during your free trial — usually 1-2 business days.

30-day read-only grace window after you cancel. Full data export (ZIP with JSON + per-table CSVs for customers, devices, tests, work orders, scheduled jobs, invoices, audit log, team) anytime via Settings → Data Export. After the 30 days as a grace window, your company record is anonymized — customer/device/test records deleted, the company shell tombstoned, audit log identity-stripped for compliance retention. See /security#deletion for the technical detail.

No setup fees, ever. Pricing is month-to-month per tier — Starter $99, Pro $249, Enterprise $499. The ROI calculator on the homepage (/#roi) shows most shops pay back FlowTrack in days, not months. Plan changes are prorated and take effect immediately.

Email support@flowtrackpro.net during your free trial. We handle migration setup, district form upload, and team account creation directly. Most shops are processing tests in FlowTrack within 3 business days of signup. Enterprise customers also get a scheduled 1-hour onboarding call.

FlowTrack exports invoices as a CSV that imports directly into QuickBooks Online and QuickBooks Desktop. One-click from Invoices → Export CSV. We don't have a live API integration yet — but the CSV round-trips cleanly with no manual cleanup.

Two-way sync with ServiceTitan: customers, work orders, scheduled jobs. Encrypted OAuth2 token storage, HMAC webhook signature verification, 15-minute drift-detection cron, Settings UI for connection management. See /security for the technical detail and the ServiceTitan integration architecture in docs/servicetitan-integration.md.

Backflow testing data isn't Protected Health Information, so HIPAA doesn't apply to FlowTrack. We follow standard B2B SaaS security practices: TLS 1.3 in transit, AES-256 at rest via Supabase, daily logical backups with 7-day retention (Supabase Pro), tenant-isolated at the Postgres row-level-security layer (every query re-checks company_id ownership). See /security for the full stack.

We pre-load 40+ Orange County water districts. If your district isn't on the list, upload the district's PDF form template via Settings → Districts. FlowTrack auto-extracts the fillable form fields using Claude Vision and Tesseract OCR. New districts go live within 5 business days of upload.

Field mode is built for the truck cab, not the office. Three taps to record a test, big touch targets, photo uploads with offline fallback queue, GPS auto-fill from the device QR scan. Your techs don't need training — if they can use a smartphone, they can use FlowTrack.

Month-to-month, every tier. No annual contracts, no lock-in. Cancel anytime from Settings → Billing — your account stays read-only for 30 days after cancellation (full data export still available). Plans are month-to-month by default. If you want to lock in an annual rate (2 months free, billed up front), email support@flowtrackpro.net.